Sierra Hickman’s passion is to guide great leaders to understand and use current best practices in psychology to create and implement systems and processes to empower their teams.​

 

At Leadership Consultancy, Sierra partners with the team in planning and executing development seminars, conducting assessment debriefs, facilitating training sessions, and performing systems evaluations. She leverages her enthusiasm for recent advancements in organizational psychology, as well as her experience assisting Owner/Operators in the Chick-fil-A™ restaurant setting to eliminate bottlenecks and improve efficiency and profitability. She also serves as contributing author for several in-house publications, including the Operator Pathway and the Sunday Night Live leadership curriculum.​

 

Sierra graduated from the University of Central Florida in August 2021 with a bachelor of science degree in psychology. She also holds certifications in the Leadership Practices Inventory® and EQ-i®, and is currently completing training for DiSC®.  She has ten years of experience with Chick-fil-A™, including the areas of customer service, sales strategy implementation, leadership, cash management, and using data to improve business profitability.

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Sierra’s Personal Values are Courage, Excellence, Perseverance, Ownership, and Integrity. Her home is with her husband James and their two dogs; they are currently enjoying a season of travel as James is on multiple assignments serving in the Chick-fil-A™ Leadership Development Program.