Kelly Sartain’s passion is to lead well and to inspire, equip, and encourage others to do the same. Kelly founded Leadership Consultancy in 2019, leveraging over twenty years of experience coaching high-level executives from across the business world. Since then, she has expanded its international footprint to serve two brands, all while navigating challenging periods such as COVID-19 and posting 20% YOY revenue growth, at least 20.83% profit margin, and over 30% pro bono work. Her greatest goal is to see her clients killing it in business, crushing their personal lives, and serving as effective ambassadors of the brands they represent.

 

As CEO of Leadership Consultancy, Kelly leads a team of 15 professionals focused on transforming the QSR industry’s coaching experience one genuine client relationship at a time, as reflected by stellar client Satisfaction Survey Results made public annually. She has been a critical leader in organizational long-term strategy and champion of placing the firm’s shared values of integrity, diversity, results, innovation, philanthropy, and momentum theorem at the core of every decision.  Kelly prioritizes investing in client mental health, original intellectual property, risk mitigation, and, most importantly, people-driven culture. When asked to sum up her job in a few words, Kelly responds: “Taking good care of our team.” The answer reflects her leadership philosophy, which is based on a principled circle – "if you take care of your team, they take care of your clients, whose business, loyalty, and referrals empower you to continue rewarding your team and scaling your business".

 

Kelly has a bachelor’s degree in psychology from Clemson University and a master’s degree in professional counseling from Georgia State University. She spent 6 years working in corporate America and nearly a decade as the Founding Executive Director of The Buggy Bunch, a nonprofit organization serving families along Florida's Treasure Coast. Kelly has served as a facilitator for the Chick-fil-A™ Impact Accelerator Plywood People PATH class and is a member of Impact 100 and the Society for Human Resource Management.

 

Kelly’s personal values are Faith, Family, Diversity, Grit, Integrity, Forward-Looking, and Loyalty. She divides her time between Vero Beach, Florida and Clemson, South Carolina.